FAQ's/Service Program
 
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What are our customers saying?
"I just wanted to email and thank you and your mechanics for taking such good care of us and our Excursion. We were the ones that had a cam sensor go out on I-84 and you gave us directions from Winco. You got us right in, and we were able to make it up to Wenatchee, WA and back to Eugene without any further problems." "I wish you had a shop here in Eugene."Thanks again, Eric Clark, Pres.
The Embossery Inc.
"She said they would refer this service center to anyone who owns a Volkswagen diesel. The customer said that the service center does a good job. The customer also said that she wishes they still owned their previous vehicle so they can keep going to this shop."
-Satisfied VW Customer Portland, Oregon Question: What is a recommended service program for my diesel vehicle? Service Program (Light Duty Vehicles) 1) Minor Service
2) Major Service
3) 30K Service
4) 60K Service
5) 90K Service
6) Timing Belt Service (40,000 to 60,000 mile intervals)(vehicle specific) AG Diesel Repair’s Recommended Intervals (these may be changed depending on vehicle and usage) 1) Severe service = Towing, Heavy Hauling, Short trips (in town)
a) Minor service 3,000 miles
b) Major service 9,000 miles
c) 30K service 27,000 miles
d) 60K service 54,000 miles
e) 90K service 81,000 miles
2) Normal service = Mix of highway & in town, light towing
a) Minor service 4,000 miles
b) Major service 12,000 miles
c) 30k service 36,000 miles
d) 60k service 72,000 miles
e) 90k service 108,000 miles 3) Light service = Highway use (long road trips), Not much towing
a) Minor service 5,000 miles
b) Major service 15,000 miles
c) 30K service 45,000 miles
d) 60k service 90,000 miles
e) 90K service 135,000 miles Minor Service 1)Get vehicle Mileage and vehicle Information
2)Change Motor oil and Filter
3)Lube Chassis
4)Check and top off all fluids levels
5)Check coolant for proper Freeze point & anti cavitation additive
6)34 Point inspection
7)Check air filter and clean or replace as needed
8)Clean air intake screen (vehicle specific)
9)Rotate tires (extra charge upon customer request)
10)Check all previous Recommendations
11)Install Mileage Sticker
12)Reset Engine oil Light (vehicle specific)
13)Quality Check
14)Clean and Park Vehicle Major Service (Includes Minor Service) 1)Get vehicle Mileage and vehicle Information
2)Change Motor oil and Filter
3)Change Fuel Filter/s (include drain and flush housing on canister style filters)
4)Change external transmission filter and top off fluid (vehicle specific)
5)Lube Chassis
6)Lube all door hinges and locks including tail gate & canopy
7)Lube ignition cylinder
8)Lube all window slides and weather stripping (dry lube)
9)Check and top off all fluids levels
10)Check coolant for proper Freeze point & anti cavitation additive
11)34 Point inspection
12)Check air filter and clean or replace as needed
13)Clean air intake screen (vehicle specific)
14)Check tires for abnormal wear, pressures and air up as needed including spare tire (per vehicle recommendations)
15)Rotate tires (extra charge upon customer request)
16)Check all previous Recommendations
17)Install Mileage Sticker
18)Reset Engine oil Light (vehicle specific)
19)Test drive and check for drivability problems
20)Quality Check
21)Clean and Park Vehicle
30k Service (Includes Minor & Major Service)
1)Major service (as per Major Service Sheet)a) Minor service 4,000 miles
b) Major service 12,000 miles
c) 30k service 36,000 miles
d) 60k service 72,000 miles
e) 90k service 108,000 miles 3) Light service = Highway use (long road trips), Not much towing
a) Minor service 5,000 miles
b) Major service 15,000 miles
c) 30K service 45,000 miles
d) 60k service 90,000 miles
e) 90K service 135,000 miles Minor Service 1)Get vehicle Mileage and vehicle Information
2)Change Motor oil and Filter
3)Lube Chassis
4)Check and top off all fluids levels
5)Check coolant for proper Freeze point & anti cavitation additive
6)34 Point inspection
7)Check air filter and clean or replace as needed
8)Clean air intake screen (vehicle specific)
9)Rotate tires (extra charge upon customer request)
10)Check all previous Recommendations
11)Install Mileage Sticker
12)Reset Engine oil Light (vehicle specific)
13)Quality Check
14)Clean and Park Vehicle Major Service (Includes Minor Service) 1)Get vehicle Mileage and vehicle Information
2)Change Motor oil and Filter
3)Change Fuel Filter/s (include drain and flush housing on canister style filters)
4)Change external transmission filter and top off fluid (vehicle specific)
5)Lube Chassis
6)Lube all door hinges and locks including tail gate & canopy
7)Lube ignition cylinder
8)Lube all window slides and weather stripping (dry lube)
9)Check and top off all fluids levels
10)Check coolant for proper Freeze point & anti cavitation additive
11)34 Point inspection
12)Check air filter and clean or replace as needed
13)Clean air intake screen (vehicle specific)
14)Check tires for abnormal wear, pressures and air up as needed including spare tire (per vehicle recommendations)
15)Rotate tires (extra charge upon customer request)
16)Check all previous Recommendations
17)Install Mileage Sticker
18)Reset Engine oil Light (vehicle specific)
19)Test drive and check for drivability problems
20)Quality Check
21)Clean and Park Vehicle
2)Automatic Transmission Service (vehicle specific)
a)Change transmission Filter (inc new pan gasket if needed)
b)Drain all fluid out of Torque converter (vehicle specific)
c)Flush old fluid out of transmission cooler and lines
d)Add new fluid (check for proper fluid usage)
e)Add Transmission Treatment (vehicle specific)
f)Adjust transmission bands (vehicle specific)
g) Adjust throttle position sensor (vehicle specific)
h)Adjust throttle valve cable (vehicle specific)
i)Test drive and check for proper shifting
j)Recheck fluid level and for leaks 3)Manual Transmission service (vehicle specific)
a)Drain all transmission fluid (check fluid level first)
b)Clean drain plug and magnet
c)Clean and check transmission breather
d)Add new fluid and treatment (per vehicle specifications)
e)Clean, test drive and recheck fluid level and for leaks 4)Injection System Service
a)Install Fuel system Flush Machine
b)Run machine for 45 minutes and disconnect
c)Remove and replace fuel filter/s (done with Major Service)
d)Add follow up Fuel Treatment to fuel tank
e)Test Drive and recheck for fuel leaks 5)HVAC Service
a)Remove, clean, or replace Vent filter (vehicle specific)
b)Clean debris from fresh air intake
c)Spray can of Vent Cleaner/Deodorizer (helps eliminate odors, mildew, mold & bacteria)
d)Run heating and air conditioning in all settings to check performance 6)Battery Service
a)Clean and service all battery connections (clean top of battery)
b)Check battery fluid level (battery specific)
c)Check battery surface charge and load test batteries individually
d)Replace battery connection bolts as needed
e) Spray on Battery Coat and seal connections 7)Glow Plug/Intake heater Service (vehicle specific)
a)Check all glow plugs
b)Check glow plug relay
c)Check Volt Drop across complete system
d)Check glow plug system amp draw
e)Check Intake heater element
f)Check Intake heater relay/s
g)Check Intake heater volt drop across system
h)Check Intake heater amp draw
i)Check Wait to Start light 8)Complete Computer Scan check (vehicle specific)
9)Inspect all Turbo Boost Clamps, hoses, and tubing including tighten clamps (vehicle specific)
10)Check Turbo Waste gate for proper function and adjustment (vehicle specific)
11)Adjust Valves including replace valve cover gaskets (vehicle specific)
12)Check fuel transfer pump pressure including overflow valve (vehicle specific)
13)Check and adjust low and hi idle settings (vehicle specific)
14)Check for wide open throttle adjustment (vehicle specific)
15)Clean Primary fuel screen (vehicle specific)
16)Check for proper operation of fuel shut off solenoid (vehicle specific)
17)Check for injection pump return line problem (vehicle specific)
18)Check vehicle manufacture recommended service for other services needed
19)Quality check
20)Clean and Park Vehicle 60k Service (Includes 30k, Major, and Minor Services)
1)30K Service and Major Service (as per 30K Service & Major Service sheets)
2)Cooling System Service
a)Drain all coolant out of cooling system including block drains (vehicle specific)
b)Add water and cooling system cleaner
c) Run engine at operating temperature for 15 minutes
d)Drain complete system and refill with fresh water
e) Run engine at operating temperature for 15 minutes
f)Drain complete system including block drains (vehicle specific)
g)Drain and clean out overflow tank
h)Refill complete system with new coolant and distilled water (vehicle specific)
i)Tighten and check all clamps and drains
j)Run vehicle up to operating temperature and check for proper thermostat function
k) Check radiator cap and water pump for leaks
l)Pressure test cooling system and check for leaks
m)Recheck fluid level including overflow tank 3)Brake Fluid Flush and Adjust
a)Visually inspect brake hydraulic system for leaks
b)Visually inspect brake lining (Does not include pulling wheels and drums)
c)Clean out Master cylinder Reservoir
d)Flush complete brake hydraulic system
e)Adjust brakes (vehicle specific)
f)Clean and test drive
g)Check for proper brake function
h) Recheck for fluid leaks and level
4)Clutch Fluid Flush and Adjust (vehicle specific)
a)Visual inspect clutch hydraulic system
b)Visual inspect clutch linkage and lube (vehicle specific)
c)Clean out Master cylinder reservoir
d)Flush clutch fluid system
e)Adjust clutch (vehicle specific)
f) Clean and test drive
g)Check for proper clutch function
h)Recheck for fluid leaks and level 5) Power Stroke Injector wire harness service (vehicle specific)
a)Pull valve covers and inspect internal and external wire harnesses
b)Clean, service and replace wire harnesses as needed (99 -03 7.3 DIT always change harnesses including secure internally)
c)Check all glow plugs (replace as sets)
d)Torque all injectors to new torque specification
e)Clean and install
f)Complete computer scan check
g)Clean, test drive and check for proper performance 6)Canister Style Fuel Filter Housing Service (vehicle specific)
a)Pull Fuel filter housing
b)Clean and inspect all parts including clean regulator screens and return orifice
c)Install all new o-rings, hose and clamps
d)Install new fuel filter
e)Clean out valley and test drive
f)Recheck for fuel leaks 7)Gasoline Tune up (vehicle specific)
a)Remove and replace all spark plugs including set spark plug gap
b)Remove and replace Spark plug wires (vehicle specific)
c)Remove and replace Distributor cap and rotor (vehicle specific)
d)Remove and replace PCV valve (vehicle specific)
e)Remove and replace Crank case Breather filter (vehicle specific)
f)Add Injector or Carburetor cleaner to fuel tank
g)Set Ignition timing (vehicle specific)
h)Change O2 sensor (per manufacture specs or as needed)
i)Complete Computer scan check (vehicle specific)
j)Clean, test drive and check for performance
8)Check vehicle manufacture recommended service for other needed services
9) Quality check
10)Clean and Park Vehicle 90K Service (Includes 30K, Major, & Minor Services)(Does not include 60K Service) 1) 30K Service and Major Service (as per 30K Service & Major Service sheets)
2)Rear Axle Service
a) Remove Rear Differential cover and drain all fluid
b)Clean out and inspect bearing and gears
c)Clean, Paint (as needed), and install rear cover
d)Add rear axle fluid and treatment (check manufacture specification)
e)Inspect and clean axle breather tube and make sure it is routed properly
f)Clean and test drive
g)Recheck fluid level and for leaks 3)Front Axle Service (vehicle specific)
a)Drain or suck out all fluid (vehicle specific)
b)Add axle fluid and treatment (check manufacture specifications)
c)Inspect and clean axle breather tube and make sure it is routed properly
d)Inspect U-joint or CV joints
e)Clean and Test drive
f)Recheck fluid level and for leaks 4)Wheel Bearing Repack (vehicle specific)
a)Pull and clean and inspect all bearings and hub assemblies
b)Repack with new wheel bearing grease
c)Install with new wheel seals
d)Adjust for proper wheel bearing preload
e)Clean and test drive
f)Recheck bearing preload and hub cover 5)Transfer Case Service (vehicle specific)
a)Drain all fluid out of transfer case
b)Check and clean magnet filter (vehicle specific)
c)Check and clean breather tube including check for proper routing
d)Add new fluid and treatment (check manufacture specifications)
e)Clean and test drive
f)Recheck fluid level and for leaks 6)Power Steering System Service
a)Inspect all hydraulic lines for leaks and condition
b)Pull pump return line and drain all fluid
c)Flush new fluid thru system
d)Top off system and bleed (including jack up front end, start engine and turn steering wheel from stop to stop five times)(with hydro brake boost system also press brake pedal 10 times)
e) Lower vehicle and recheck fluid level and for leaks
7)Replace all Injectors including clean, test drive and recheck for leaks (vehicle specific)
8)Time injection pump including test drive and check for proper performance (vehicle specific)
9)Replace all Injector return fuel lines including clean, test drive and check for leaks (vehicle specific)
10)Check vehicle manufacture recommended service for other needed service
11)Quality Check
12)Clean and Park Vehicle
Timing Belt Service
1)Remove and replace timing belt (per manufacture)
2)Remove and replace water pump if driven by timing belt
3)Inspect and or replace timing belt idlers and tensioner
4)Install timing belt sticker on front clip
5)Set injection pump/Distributor timing
6) Clean and test drive
7)Quality check
8)Clean and Park Vehicle Free Visual Vehicle Inspection
1)Check exterior for dents or scratches and glass damage
2)Check all exterior and interior lights including dash lights
3)Check windshield, wiper blades, windshield washers, and mirrors including mounting
4)Check for steering pull or wander, brake pull, and steering wheel alignment (test drive)
5)Check clutch and brake operation including parking brake operation
6)Check transmission for proper shifting
7)Check for excessive smoke, proper acceleration and performance
8)Check all accessories inc check dash for warning lights, seat, and seat belt mounting
9)Check oil level and condition
10)Check coolant level including freeze point, condition, and for proper anti cavitation additive level
11)Check transmission fluid level and condition
12)Check transfer case fluid level and condition
13)Check Front and Rear axle fluid levels and condition
14)Check air filter including check for air intake system sucking dust
15)Check fuel filter/water separator (visual)
16)Check brake, clutch, and power steering fluid levels and condition
17)Check all belts including timing belt (record)
18)Check radiator for debris (internal and external) and radiator cap for damage
19)Check water pump for leakage and movement
20)Check fan clutch for leakage and movement
21)Check coolant hoses, A/C hoses and heater hoses for condition, clamps and routing
22)Check motor mounts, transmission mounts, exhaust mounting (leaks) and spare tire mounting
23)Check starter and alternator mounting (visual)
24)Check batteries, connections, and cables (visual)
25)Visual inspect brake system (without pulling wheels)
26)Check front wheel bearings for movement (rear on front wheel drive)
27)Check shock absorbers, springs, and shackles
28)Check suspension including jack up and check for movement (suspension at normal ride height)
29)Check all tie rod ends and drag links
30)Check steering gear box and steering shaft for excessive movement
31)Check drive line, u-joints, CV joints (boots) and carrier bearing (visual inspection)
32)Check for any fluid leaks (visual inspection)(complete vehicle)
33)Check for any warranty, recall, and services due
34)Check for any recommended performance or upgrades
Question: What are the new Low Sulfur Diesel fuel changes I keep hearing about?
From: STANADYNE NEWS LINE – May 8, 20061)Remove and replace timing belt (per manufacture)
2)Remove and replace water pump if driven by timing belt
3)Inspect and or replace timing belt idlers and tensioner
4)Install timing belt sticker on front clip
5)Set injection pump/Distributor timing
6) Clean and test drive
7)Quality check
8)Clean and Park Vehicle Free Visual Vehicle Inspection
1)Check exterior for dents or scratches and glass damage
2)Check all exterior and interior lights including dash lights
3)Check windshield, wiper blades, windshield washers, and mirrors including mounting
4)Check for steering pull or wander, brake pull, and steering wheel alignment (test drive)
5)Check clutch and brake operation including parking brake operation
6)Check transmission for proper shifting
7)Check for excessive smoke, proper acceleration and performance
8)Check all accessories inc check dash for warning lights, seat, and seat belt mounting
9)Check oil level and condition
10)Check coolant level including freeze point, condition, and for proper anti cavitation additive level
11)Check transmission fluid level and condition
12)Check transfer case fluid level and condition
13)Check Front and Rear axle fluid levels and condition
14)Check air filter including check for air intake system sucking dust
15)Check fuel filter/water separator (visual)
16)Check brake, clutch, and power steering fluid levels and condition
17)Check all belts including timing belt (record)
18)Check radiator for debris (internal and external) and radiator cap for damage
19)Check water pump for leakage and movement
20)Check fan clutch for leakage and movement
21)Check coolant hoses, A/C hoses and heater hoses for condition, clamps and routing
22)Check motor mounts, transmission mounts, exhaust mounting (leaks) and spare tire mounting
23)Check starter and alternator mounting (visual)
24)Check batteries, connections, and cables (visual)
25)Visual inspect brake system (without pulling wheels)
26)Check front wheel bearings for movement (rear on front wheel drive)
27)Check shock absorbers, springs, and shackles
28)Check suspension including jack up and check for movement (suspension at normal ride height)
29)Check all tie rod ends and drag links
30)Check steering gear box and steering shaft for excessive movement
31)Check drive line, u-joints, CV joints (boots) and carrier bearing (visual inspection)
32)Check for any fluid leaks (visual inspection)(complete vehicle)
33)Check for any warranty, recall, and services due
34)Check for any recommended performance or upgrades
Re: Ultra Low Sulfur Diesel fuel (ULSD). New Line of Diesel Fuel Additives Stanadyne is about to launch a new line of diesel fuel additives to meet the requirements of Ultra Low Sulfur Diesel fuel (ULSD).This new fuel specification – the first major change in diesel fuel specifications in North America since “Low Sulfur Diesel” was mandated in 1993 – is driven by emissions legislation that limits the sulfur content of diesel fuel to only 15ppm (parts per million). This is a 97% reduction from the current maximum level of 500ppm sulfur which was introduced nearly 13 years ago. The new ULSD fuel specification is legally required for all on road diesel by October 15th 2006 in the USA. Off-road diesel will follow almost immediately. The main reason for this change in sulfur content is to reduce the level of harmful emissions from diesel engines. Sulfur in diesel fuel can cause sulfuric acid in the exhaust – leading to pollution of the atmosphere, corrosion of exhaust parts etc. Ultra low sulfur fuel is necessary to enable the use of new efficient and clean burning diesel engines. These engines run quieter, cleaner (smoke will also be reduced) and more efficiently. But the introduction of ULSD (sometimes also referred to as S15) is expected to affect diesel fuel injection systems on engines in much the same way as the introduction of “Low Sulfur Diesel” did in 1993/94, although probably not quite as severely. The biggest impact of ULSD is expected to be accelerated wear of highly sensitive fuel system components. In order to make ULSD, refineries use a process called severe hydro-treating. This process removes the sulfur, but also removes the natural lubricating properties of diesel fuel – which many fuel injection systems rely on to lubricate the pumps and injectors. In order to restore this lost lubricity, many diesel operators use fuel additives to help protect their sensitive systems and improve overall performance. CALL US AT 503-253-1747 FOR MORE INFO!!
12410 NE Whitaker Way, Portland, OR 97230 :: TEL: 503-253-1747 FAX: 503-257-9644
